Waco Water Utility Services
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We know you’re busy!

Access your account through the website to pay online, view your consumption history or even sign up for e-Bill and receive your monthly bill by email.

Security has recently been enhanced. You might be asked a security question and/or asked to change your password for security reasons.

Questions? Please 299-CITY (2489) between 7:30 and 5:30.

Sign in for account access

Forgot your Password?

Set-Up Online Account Access
To setup online account access, you will need the following numbers which are located on your monthly bill:

1. water account number
2. cycle-route number

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Visa, Mastercard and Discover are accepted. accepted payment methods

Questions? Send us an email or call 254-299-CITY (2489)
View a sample water bill

Other ways to pay:

City of Waco Water Office
425 Franklin Avenue
Waco, Texas 76701
Lobby: Monday - Friday 9 a.m. to 5 p.m.
Drive-Thru: Monday - Friday 7:30 a.m. to 5:30 p.m.

HEB Stores
9100 Woodway Drive, 1301 Wooded Acres Dr.
801 N. IH-35, 1110 S. Valley Mills Dr.
3801 N. 19th St., 1102 Speight Ave.

Automatic Bank Draft:

You can setup Automatic (Recurring) Bank Draft through your account online.

Pay by Phone:

You may also pay by phone at (254) 299-CITY (2489) with Visa, Mastercard or Discover.

Lake Waco Wetlands | Taste & Odor Issues | Current Lake Waco Level | Water Quality Report | City of Waco | WMARSS
City of Waco Water Utility Services | PO Box 2570 | Waco, Texas 76702-2570 | 254/299-2489 | www.wacowater.com